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ABOUT CVTC

The Community Volunteer Transportation Company (CVTC) was incorporated as a 501(c)3 not-for-profit organization in 2008. CVTC was created as a grassroots effort to meet the growing unmet transportation needs in the region.

To achieve our vision of Transportation for Everyone, our mission is:
To optimize health, well-being, and independence, we coordinate transportation options for people throughout the Monadnock Region.

Our Core Values

Leadership - drive the community transportation conversation in the region
Respect - honor our volunteer drivers, riders, staff, partners and communities
Excellence - hold ourselves to high standards
Foresight - plan for and adapt to ever-changing dynamics

Operating Principles

Collaboration: We bring people and organizations together in support of community.
Intentional action is essential to success: We are thoughtful and strategic in our thinking and our activities.
Mindful of impact: As we evaluate our activities we strive to measure our positive effects on the people and communities we serve.

Recognitions

Greater Peterborough Chamber of Commerce's Nonprofit of the Year Award, 2020                                                                                                                                                                                  NH Center for Nonprofits’ 2017 Healthy Community Impact Award sponsored by Harvard Pilgrim Health Care
Volunteer NH’s Spirit of New Hampshire Award 2017

Information on compliance with Title VI of the Civil Rights Act

Community Volunteer Transportation Company (CVTC) hereby gives public notice of its policy to uphold and assure full compliance with Title VI of the Civil Rights Act of 1964, the Civil Rights Restoration Act of 1987, and all related statutes. Title VI and related statutes prohibiting discrimination in Federally assisted programs require that no person in the United States of America shall, on the grounds of race, color, national origin, sex, age, or disability be excluded from the participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity receiving Federal assistance.

Any person who believes they have been aggrieved by an unlawful discriminatory practice regarding the CVTC's programs has a right to file a formal complaint with CVTC. Any such complaint must be in writing and submitted to CVTC Title VI Coordinator within one hundred eighty (180) days following the date of the alleged occurrence. For more information regarding civil rights complaints, please contact:

Title VI Coordinator
CVTC
375 Jaffrey Road, Suite 3
Peterborough, NH 03458
1-877-428-2882 x 3

Resonable Modification

Under the Americans with Disabilities Act (ADA) and section 504 of the Rehabilitation Act of 1973, as amended (section 504), specifically to provide that transportation entities are
required to make reasonable modifications/accommodations to policies, practices, and procedures to avoid discrimination and ensure that their programs are accessible to
individuals with disabilities.

"CVTC is happy to make reasonable modification to rides to accommodate a disability. If the rider needs a modification, the process to request the modification is to simply mention it to the Transportation Coordinator when calling to register a ride. The designated employee to ensure that a reasonable modification is made is CVTC's Executive Director Ellen Avery; however a Transportation Coordinator can arrange for the modification. The process to file a compliant regarding requesting or fulfilling requests for ride modifications for disability purposes is to log the complaint with Ellen Avery. See the Title VI Document for details for filing a complaint: https://www.cvtc-nh.org/docs/Title_VI_FINAL.pdf"